FAQ

Where can I download/view a product manual?

• Download/view your HitchFire Grill User Manual here - English
• Download/view your HitchFire Ledge User Manual here - English

How do I install my RV Kit into my HitchFire Grill?

• Install our RV kit installation video here.

What are the shipping costs and lead times?

• Please allow 2 to 3 days for order fulfillment. 
• Flat rate shipping of 39.99 to contiguous U.S.
• We ship via FedEx or UPS Ground from Santa Cruz, CA.
• Orders ship Monday through Friday, excluding holidays. You will receive a shipping confirmation email with tracking details once order has shipped.
• No weekend delivery. No shipping to PO Boxes. 
• Please call for custom shipping rates to Alaska, Hawaii, or Canada

Do you ship to Canada?

• If purchasing from Canada please visit Universal Truck Accessories website here.  

What is your refund Policy?

• We accept returns of unused products in their original packaging and condition, within 30 days of purchase, and with receipt.
• Original shipping costs will be excluded from the refund.
• Refunds can take 3-5 business days after receipt of product and is based on the condition of the product after full inspection. 
• RMA number must be included on box in order for refund to be issued. 
• Please contact us for RMA number, more details and to initiate the return process.  

 What is needed to mount this on my car?

• Standard 2" hitch receiver.

Can I use this with 1 1/4" hitch?

• Yes if you purchase an appropriate hitch adapter with a weight rating adequate for the grill. 

Can you remove the Grill from the Swing Arm?

• Yes the grills can easily be removed from the swing arm and used on a table top.

Can the Grill be used with 20 lbs propane tank?

• Yes, we offer a propane adapter hose that works with all standard size propane tanks.

How do it install my RV Kit into my HitchFire Grill?

• Take a look our installation video here.  

Can you mount a bike rack and HitchFire Grill at the same time? 

• Yes, but will require a dual hitch extender as shown below. 

What are the dimensions of the Forge 15?